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Japan House Library LA — Kiosk App

Japan House seeks to foster awareness and appreciation for Japan by showcasing the very best of Japanese art, design, innovation, technology, and more.


The Challenge

Japan House Library Los Angeles needed to improve their informational services for visitors. They needed to improve user experience and collect feedback from users. Their kiosk app was hard to manage and with various technical and usability issues. Together with our agency partner, Bull & Beard, we accepted the challenge.

Identified Improvement Areas

  • Interface improvements
  • Not easy to manage
  • Visual improvements
  • Book duplicates
  • Broken links
  • Broken images
  • Ability to collect information from visitors
  • Integrating other digital properties sites
  • Implement CMS for easier management

Some of the technical issues we found

Broken images

Missing Images

There are number of images that are missing.

Home not designed well

Space not used well

There is no visual order and icons look very "cheap". Too much white space.

Console Errors

Console Errors

A number of console errors found that need to be addressed.

Unorganized Layout

Content hard to scan

Again this is not how Japanesse would do it. No dedication to details.

Project Solution

The Solution

MANE redesigned the kiosk app to align with the spirit of Japan. It’s pragmatic, straightforward, with attention to detail. UX is dramatically improved, and technical issues are solved by design. Together with our agency partner Bull & Beard, we made significant improvements for Japan House Los Angeles. We integrated their other web properties within the Kiosk App and offered more information for visitors.


UX/UI Improvements
  • Interface and design
  • Finding content easier
  • Visual improvements
  • Branding
Technical Optimization
  • Book database cleaned up
  • Broken links solved
  • Broken images solved
  • Speed optimization
Other Improvements
  • Ability to collect information from visitors
  • Integrating other digital properties
  • Implemented CMS for easier management
  • Navigation improvements

Summary of Services for Japan House Library

  • Layout Improvements
  • Technical Optimization
  • Data Normalization
  • Content Management System
  • UX/UI Design
  • Front-end Development
  • Back-end Development
  • HTML/CSS Coding
  • Technical Consulting
  • 3rd Party Software Integration
  • Laravel Framework
  • JavaScript
  • MySQL
  • Kiosk App Implementation

Some of the layouts we built for Japan House Library